Your privacy and data security are our top priorities. Learn how ntc11 collects, uses, and protects your personal information.
Last Updated: January 1, 2026
This Privacy Policy explains how ntc11 collects, processes, stores, and protects your personal data.
ntc11 ("we", "us", "our", or "the Company") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data when you access and use our online gaming platform at https://ntc11.cam (the "Platform") and related services.
By registering for an Account, accessing the Platform, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you must not use our Platform or Services.
This Privacy Policy applies to all Users, including residents of Indonesia and international visitors. We comply with applicable data protection laws and regulations in the jurisdictions where we operate, including international data protection standards and best practices for online gaming operators.
Key Commitment: ntc11 will never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used exclusively for providing and improving our gaming services, ensuring account security, and complying with legal obligations.
When you register for an ntc11 Account, we collect the following personal identification information:
To process deposits and withdrawals, we collect:
We do not store full credit card numbers, CVV codes, or complete bank passwords. Payment processing is handled through secure, PCI-DSS compliant third-party payment gateways.
We automatically collect information about your gaming activity and Platform usage, including:
When you access the Platform, we automatically collect technical information including:
ntc11 processes your personal data for the following purposes:
With your consent, we may use your contact information to:
You may opt out of marketing communications at any time by clicking "unsubscribe" in emails, adjusting your Account notification preferences, or contacting customer support.
ntc11 does not sell your personal information to third parties. However, we may share your data with the following categories of third-party service providers who assist us in operating the Platform:
We share necessary payment information with Indonesian banks (BCA, BRI, BNI, Mandiri, etc.) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process your deposits and withdrawals. These providers are bound by strict confidentiality obligations and data protection standards.
Your gaming activity data is shared with our licensed game providers (Pragmatic Play, Microgaming, Evolution Gaming, NetEnt, etc.) for game operation, RTP calculation, and technical support purposes. These providers operate under strict regulatory oversight.
We use third-party KYC verification services to authenticate your identity documents and perform age verification checks. Your ID documents and personal information are transmitted securely and stored according to industry standards.
Your support interactions may be processed through third-party live chat software, ticketing systems, and CRM platforms to deliver efficient customer service. Support staff access only the information necessary to resolve your inquiries.
We may disclose your personal information to government authorities, regulators, or law enforcement agencies when:
Third-Party Responsibility: All third-party service providers who handle your data on our behalf are contractually obligated to maintain confidentiality, implement appropriate security measures, and use your information only for the specific purposes we authorize. We conduct due diligence on all service providers before engagement.
ntc11 implements industry-leading security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
All data transmitted between your device and our servers is encrypted using military-grade 256-bit SSL/TLS encryption—the same standard used by banks.
Your personal and financial data is stored on secure servers in geographically distributed data centers with 24/7 monitoring, redundancy, and disaster recovery systems.
Multi-layered firewall systems and intrusion detection/prevention systems protect against hacking attempts, DDoS attacks, and unauthorized access.
Strict role-based access controls ensure that only authorized personnel can access your personal information, and all access is logged and audited.
Independent security experts conduct regular penetration testing, vulnerability assessments, and compliance audits to identify and address potential risks.
Optional two-factor authentication (2FA) adds an extra layer of security to your Account, requiring both your password and a mobile verification code.
Despite our comprehensive security measures, no method of electronic storage or internet transmission is 100% secure. While we strive to protect your personal information using commercially acceptable means, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your Account credentials and for all activity under your Account.
ntc11 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
While your Account remains active, we retain all personal information, financial records, and gaming activity data to provide ongoing services and support. This includes your profile information, transaction history, bet records, and customer support interactions.
When you close your Account, we may retain certain information for legitimate business purposes and legal compliance:
Personal data that is no longer needed for legal, business, or security purposes is automatically deleted according to our data retention schedule. Marketing communication preferences and non-essential usage analytics are typically deleted within 2 years of Account closure.
Your personal information is stored on secure servers located in multiple jurisdictions to ensure service reliability and data redundancy. We implement appropriate safeguards to ensure that your data receives adequate protection regardless of where it is stored, in accordance with international data protection standards.
As an ntc11 User, you have the following rights regarding your personal information:
You have the right to request access to the personal information we hold about you. You can view much of your Account information directly through your Account dashboard, including profile details, transaction history, and gaming activity. For additional information, contact our Data Protection Officer at [email protected].
If any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request corrections. You can update most information directly through your Account settings, or contact customer support for assistance with changes to verified information.
You may request deletion of your personal information, subject to certain exceptions. We must retain certain data to comply with legal obligations (such as financial records for tax and AML purposes), defend legal claims, or prevent fraud. Data that is not legally required will be deleted within 30 days of your request.
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format. You may request a data export that includes your Account information, transaction history, and gaming activity records.
You may object to processing of your personal information for marketing purposes at any time. You can opt out of promotional emails by clicking "unsubscribe" or adjust your communication preferences in Account settings. You may also object to automated decision-making or profiling by contacting our support team.
You may request that we restrict processing of your personal information in certain circumstances, such as while we verify the accuracy of disputed data or assess the legitimacy of a deletion request.
To exercise any of these rights, contact us at [email protected] with your full name, Account username, and a description of your request. We will respond within 30 days and may require additional verification to confirm your identity before processing sensitive requests.
ntc11 uses cookies, web beacons, and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and improve platform functionality.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic platform functionality, login sessions, and security features. Cannot be disabled. | Session or up to 30 days |
| Performance Cookies | Collect anonymous usage data to analyze how users interact with the platform and identify areas for improvement. | Up to 2 years |
| Functionality Cookies | Remember your preferences such as language, timezone, and game favorites to provide a personalized experience. | Up to 1 year |
| Marketing Cookies | Track your activity across websites to deliver relevant advertisements and measure campaign effectiveness. | Up to 1 year |
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies, delete existing cookies, or receive notifications before cookies are set. However, disabling essential cookies may prevent you from accessing certain platform features or maintaining a logged-in session.
We use third-party analytics services (such as Google Analytics) to help us understand platform usage patterns. These services may collect information about your activity on ntc11 and other websites. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
ntc11 reserves the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:
Your continued use of the Platform after the effective date of any Privacy Policy changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information.
Previous versions of this Privacy Policy are available upon request by contacting [email protected].
If you have questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact our Data Protection Officer through the following channels:
Email: [email protected]
Subject Line: Privacy Inquiry / Data Protection Request
Response Time: We respond to privacy inquiries within 72 hours and aim to resolve requests within 30 days.
When contacting us about privacy matters, please include your full name, Account username (if applicable), and a detailed description of your inquiry or request. We may require additional verification to confirm your identity before processing sensitive data requests.
For general customer support inquiries unrelated to privacy, use our 24/7 live chat feature or standard support channels.
Explore our other policies or contact our support team for assistance